Accessibility Statement

This website is partially compliant with the requirements of BITV 2.0.
We are continuously working to improve accessibility and to make additional content barrier-free.

• The main navigation and core functions of the website can be operated using a keyboard.

• Texts are generally easy to read and clearly structured visually.

• Content is responsive and adapts to different screen sizes.

• The language used is clear and easy to understand in English.

Despite our efforts, the following barriers currently remain:

1. Some PDF documents are not accessible.

2. Certain design elements do not yet meet recommended minimum contrast ratios.

3. Alternative text is missing for some decorative images.

4. Full keyboard navigation is not yet consistently implemented in more complex components (e.g., the booking form).

5. Sign language videos and plain language versions are not currently available.

6. Some automatically moving content (e.g., banners or sliders) cannot yet be paused or stopped.

Reasons: Some of these barriers are due to technical limitations in the current web design or are caused by external tools and integrations (e.g., third-party booking systems). We are actively working on providing solutions that meet accessibility requirements.

If you notice any barriers on our website or have suggestions for improving accessibility, please feel free to contact us:

STAYERY, a brand of BD Apartment GmbH
Email: stay@stayery.com
Phone: +49 (0)30 403 6570 30
Address: Schönhauser Allee 43A, 10435 Berlin, Germany

We appreciate every suggestion and aim to address barriers as quickly as possible.

If you believe that your rights have been infringed due to a lack of accessibility on our website, you may contact the arbitration board in accordance with §16 BGG:

Arbitration Board BGG
Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin, Germany
Phone: +49 (0)30 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

The arbitration process is free of charge and does not require legal representation.

This accessibility statement was created in May 2025, and last reviewed on the same date.
It is based on an internal evaluation of the current version of the website.

1. If it has been agreed that the guest can withdraw from the contract free of charge within a certain period of time, BD Apartment is entitled to withdraw from the contract during this period if there are inquiries from other customers about the booked Apartments, and the guest does not waive his right to withdraw from the contract upon request by BD Apartment within a reasonable period of time.

2. If an advance payment or security deposit agreed upon in accordance with § 3 section 9 is not made within a reasonable grace period set by BD Apartment, BD Apartment shall be entitled to withdraw from the contract.

3. BD Apartment is also entitled to withdraw from the contract for objective reasons, for example if
   
   (a) force majeure or other circumstances beyond the control of BD Apartment make it impossible to fulfil the contract;
   (b) the Apartment has been booked under misleading or false statements of facts that are essential for the conclusion of the contract, such as facts relating to the guest or the purpose of contract;
   (c) BD Apartment has reasonable grounds to believe that the use of the booked Apartments may adversely affect domestic tranquility, security interests or the public reputation of BD Apartment, without this being attributable to the sphere of control or organization of BD Apartment.

4. BD Apartment shall inform the guest of the exercise of the right of withdrawal/cancellation without undue delay.

5. The guest is not entitled to claim damages if BD Apartment rightfully withdraws from the contract.

For belongings brought in by the guest BD Apartment is liable according to the statutory provisions. BD Apartment recommends use of the safe centrally available at the building. If the guest wishes to bring in money, securities or valuables with a combined value of more than 800 Euro or other items with a combined value of more than 3,500 Euro, this requires a separate storage agreement to be concluded with BD Apartment.

1. Use of the guest's own electrical devices using the Apartment's electricity network is at the guest's own risk. Any malfunctions or damage to the Apartment's technical equipment caused by the use of these devices shall be at the guest's expense, insofar as BD Apartment is not responsible for such malfunction or damage.

2. The guest is prohibited from illegally sharing files via the Internet connection provided by BD Apartment. This includes any upload or download of copyrighted data in any form. The guest is liable for all damages caused to BD Apartment and/or the rights holder by the violation/infringement of rights.

BD Apartment is entitled to enter the rented Apartment for weekly cleaning and change of laundry and after consultation with the guest to carry out repairs, to read electricity and water meters and to view the rented Apartment as part of the follow-up rental of the Apartment. In case of imminent danger, BD Apartment is also entitled to enter the Apartment without the guest's consent.

1. The Guest is obligated to treat the Apartment and the inventory belonging thereto as well as the community facilities with due care and diligence and to prevent damage. In particular, the Guest shall avoid excessive soiling, properly dispose of waste regularly and guarantee a minimum degree of order so that the agreed weekly brief cleaning can be performed readily and the Apartment can be maintained in a clean and hygenic defect-free condition within the framework of these standard cleaning measures. BD Apartment shall be entitled to invoice the Guest in the full amount for the costs of any increased cleaning expenses to invoice the Guest in the full amount for the costs of any increased cleaning expensed due to substantially excessive soiling or disorder. Insofar as the Guest fails to meet the afore-mentioned obligations also after a formal warning in text-form, BD Apartment shall be entitled to terminate the lodging contract with immediate effect. 

2. The guest is liable for all damage to the building or inventory caused by himself or by visitors, employees or other third parties from his sphere of influence. Furthermore, the guest is also liable for all other damages and expenses incurred by BD Apartment due to improper use of the rental object or items brought in. This also includes costs incurred by BD Apartment due to the negligent activation of fire alarm systems (smoke detectors) (in particular costs of a chargeable fire brigade deployment).

3. Each Apartment contains an inventory list, on which the inventory existing in the respective Apartment is specified. The guest is obliged to check this inventory list for completeness and to notify BD Apartment of any deviations from it without undue delay. Upon return of the Apartment, the guest is obliged to reimburse BD Apartment for the costs of missing items at their respective current value.

4. BD Apartment is entitled to settle costs for the repair of damage to the Apartment or its inventory caused by negligence of the guest or any co-guests or visitors from the security deposit provided by the guest in accordance with § 3 section 9. BD Apartment will determine the costs for remedying the damage beforehand by obtaining a cost estimate from a contractor adequately qualified for the repair in question.

5. The guest is obliged to make a reasonable contribution to rectifying the damage and keeping any possible damage to a minimum.

1. BD Apartment shall be liable for damages caused by it resulting from injury to life, physical integrity or health as well as for other damages which are based on an intentional or grossly negligent breach of duty by BD Apartment or on an intentional or negligent breach of contract-typical duties of BD Apartment. A breach of duty by BD Apartment is equivalent to that of a legal representative or vicarious agent (Erfüllungsgehilfe). Further claims for damages are excluded, unless otherwise stipulated in this § 12.
2. As far as the guest is provided with a parking space on an in-house parking garage, this does not constitute a contract regarding safekeeping, regardless of the applicability of fees. BD Apartment shall only be liable for loss of or damage to motor vehicles and bicycles or their inventory parked or maneuvered on the property in accordance with the provisions of the above section 1.
3. Messages, mail and consignments of goods for the guest shall be handled with due care. BD Apartment shall be responsible for delivery, storage and - on request - forwarding of the above for a fee; the above section 1 shall apply accordingly. This does not constitute a contract regarding safekeeping.

1. The contract is concluded in the English language.

2. These terms and conditions also include compliance with our house rules, which are available in their respective current version via our homepage.

3. Amendments or additions to the contract, the acceptance of the BD Apartments' contractual offer, or to these terms and conditions for the rental of Apartments shall be made in writing. Unilateral changes or additions by the guest are void.

4. Place of performance and payment is the registered office of BD Apartment. Exclusive place of jurisdiction - also for cheque and exchange disputes – is the registered office of BD Apartment, provided that the guest is a businessman (Kaufmann) in the sense of the German Commercial Code (HGB). If a contractual party meets the requirements of section 38 paragraph 2 of the German Code of Civil Procedure (ZPO) and has no general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of BD Apartment.

5. This contract shall be governed by the laws of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) and provisions regarding the conflict of laws shall be excluded.

6. Should any provision of these general terms and conditions and/or the contract regarding the rental of Apartments be or become invalid or void, the validity of the remaining provisions shall not be affected. In this case the statutory provisions shall apply.